(800) 794-3524             (631) 226-9800                 (516) 498-3524

Frequently Asked Questions

Q Why should I use your Mold services?


If you have experienced mold toxins or any kind of mold damage, then you want to call in the real experts to help you sort it out quickly and as painlessly as possible. That is exactly what our certified technicians can offer you. As well as being able to provide the best mold remediation services, we are available 24/7, 365  days a year and an mold service is always a priority. YOU WILL ALWAYS speak to a representative of our company, never an answering service.

Q  How soon can you come?


In many cases, if materials have failed to dry out several days after the suspected water event, mold growth is suspected within wall cavities even if it is not immediately visible. Through a mold investigation, which may include destructive inspection, one should be able to determine the presence or absence of mold. 911 Mold has technicians servicing the tri state area on a daily basis. Usually we can accommodate you with an inspection within 24 hours.

Q What other services does 911 Mold offer?


As well as being the experts in mold and flood damage and restoration, 911 Mold is proud to offer its valued customers other services as well. We also offer fire/smoke cleanup, puffback cleanup, mold cleanup and sewage removal. All of our staff are company employees who have spent many years receiving proper training and knowledge. So if you want the best company for any of your emergency service needs, 911 Flood is the company to call!